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What the Proctorio Extension Does: Permissions and Privacy for Students

Safety

What the Proctorio Extension Does: Permissions and Privacy for Students

Illustration: A laptop on a tidy desk with its webcam gently glowing, a closed padlock resting beside the keyboard and an hourglass half run through.
On this page
  1. The short answer
  2. What is the Proctorio Chrome extension?
  3. What can Proctorio see and do during an exam?
  4. Which Chrome permissions does Proctorio ask for, and why?
  5. Does Proctorio monitor you when you are not taking an exam?
  6. What happens to your Proctorio recordings and data?
  7. How do you install Proctorio in Chrome safely?
  8. How do you remove Proctorio from Chrome after exams?
  9. Why does Proctorio fail its pre-check, and how do you fix it?
  10. Which extensions help keep your exam profile clean?
  11. Frequently asked

The short answer

The Proctorio Chrome extension is a remote-proctoring tool your school adds to online exams through its learning platform. During a proctored test it can use your webcam, microphone and screen, lock down the browser, and flag behaviour for your instructor. Outside exams it should sit idle, and you can remove it from chrome://extensions between tests.

What is the Proctorio Chrome extension?

Proctorio is an automated exam-proctoring service that runs as a browser extension rather than a separate desktop app. Your school licenses it, your instructor switches it on for a specific quiz, and the extension does the watching while you take the test.

It plugs into learning management systems such as Canvas, Moodle, Blackboard and D2L Brightspace. When you open a proctored quiz inside one of those platforms, the extension takes over: it runs a pre-exam check, asks for camera and microphone access if the exam needs them, and then applies whatever restrictions your instructor picked.

The important detail for students is that Proctorio itself does not decide what is recorded. Each instructor chooses a settings profile per exam. One quiz might only lock the browser to a single tab; another might record your face, voice, screen and room. That is why two classmates can describe completely different Proctorio experiences and both be right.

Because it is an extension, it needs a desktop browser that supports it. Chrome on Windows, macOS, Linux and ChromeOS is the standard route. It does not run inside Chrome for Android or iOS, so phones and tablets are out for proctored exams. If your school supports other Chromium browsers, its exam instructions will say so; when in doubt, use Chrome.

Get it from the right place

Install Proctorio only from the link in your course or from the official Chrome Web Store listing your school points to. Copycat extensions with similar names exist for many popular tools, and an exam extension is exactly the kind of thing scammers imitate.

What can Proctorio see and do during an exam?

During a proctored exam, Proctorio can record, restrict and verify, depending on the settings your instructor enabled. Nothing beyond what is listed on your exam's pre-check screen should be active for that attempt.

Before the test starts, Proctorio shows a summary of the rules for that exam. Read it. It is the most accurate description you will get of what is being captured, far more accurate than forum posts about somebody else's course.

Typical Proctorio exam settings and what they mean for you
Setting typeExamplesWhat it touches on your computer
RecordingRecord video, audio, screen, web trafficWebcam, microphone, screen capture, and the pages you open during the exam
Lock-downForce full screen, one tab only, disable copy and paste, disable printing, clear cacheBrowser behaviour for the length of the attempt
VerificationPhoto of you, ID card check, room scan, desk scanWebcam snapshots or a short video before you begin
Behaviour flagsLooking away, other voices, leaving the exam windowAutomated analysis your instructor reviews later

Flags are not verdicts. Proctorio highlights moments it considers unusual, and a person at your school decides whether anything needs follow-up. If you have a reason to look away (reading from a permitted formula sheet, a disability accommodation, a noisy home), tell your instructor before the exam so the flag has context.

Web traffic recording deserves attention. When it is on, Proctorio logs the sites you visit during the attempt. That is one reason to close personal tabs, banking pages and messaging apps before you start, even if the exam only allows one tab once it begins.

Which Chrome permissions does Proctorio ask for, and why?

Proctorio asks for broad permissions because it has to work on whichever domain your school's learning platform uses and control the browser during exams. Chrome shows these as warnings when you install; the exact wording can change between versions.

Read and change all your data on all websites
Lets the extension run on your school's LMS domain and inspect or restrict pages during an exam. It is the widest host permission Chrome has, which is why it matters when the extension is active.
Capture content of your screen
Needed for screen recording. Chrome asks you to choose a screen to share at the start of the exam, so this is visible when it happens.
Manage your apps, extensions and themes
May appear so Proctorio can detect or pause other extensions that could interfere with an exam, such as screenshot or note tools.
Camera and microphone
Granted per site through Chrome's normal permission prompt, not at install time. You can review them under chrome://settings/content.

To see the live list on your own machine, open chrome://extensions, find Proctorio and click Details. The Permissions heading shows what the current version requests, and Site access shows where it may run.

Our guide to Chrome extension permissions explains each warning in plain language, including why 'all websites' access is the one to take seriously for any extension, not just exam tools.

Do not narrow site access right before an exam

Chrome lets you switch Site access to 'On click' or 'On specific sites'. That can stop Proctorio from loading its checks and lock you out mid-quiz. If you want to experiment, do it days before, on a practice quiz, and restore 'On all sites' if anything fails.

Does Proctorio monitor you when you are not taking an exam?

Proctorio says its extension only records and restricts during a proctored exam session. Outside an exam, the camera light stays off and there is no screen-sharing prompt, both of which Chrome makes visible.

The honest caveat is technical rather than accusatory. An installed extension with access to all websites is loaded in every tab of that Chrome profile, and you are trusting its code to stay quiet when it should. That is true of any extension with this permission, including popular ad blockers and password managers.

You do not have to take that trust on faith. Two simple habits remove the question entirely:

  • Keep Proctorio in a separate Chrome profile used only for coursework, so it never shares tabs, cookies or history with your personal browsing.
  • Turn it off between exams with the toggle on chrome://extensions. Switching it back on takes a second and keeps your settings.
  • Remove it at the end of term and reinstall from your course link when the next proctored exam comes around.
  • Watch Chrome's indicators: a recording dot on the tab and the operating system's camera light tell you when capture is actually happening.

If a school-managed device installed Proctorio for you, the toggle may be greyed out. That is covered in the removal section below.

What happens to your Proctorio recordings and data?

Your recordings go to your school's Proctorio account, and your institution sets how long they are kept. Proctorio describes its storage as encrypted, with access limited to authorised people at your school.

Retention periods differ widely. Some institutions keep exam data for a single term to handle appeals; others keep it longer to meet academic-integrity or records rules. There is no single number that applies to every student, so any site that quotes one is guessing.

To find your actual answer, look in three places, in this order:

  1. Your course syllabus or exam instructions, which often link the school's proctoring policy.
  2. Your institution's privacy notice or IT help pages, searched for 'Proctorio' or 'online proctoring'.
  3. The data protection or privacy office at your school, which can answer access and deletion requests on your behalf.

Because the school is the one that contracted Proctorio, requests to see or delete your recordings usually go through the school rather than directly to the vendor. Check Proctorio's official site for its current privacy statements, since policies can change after this page's last check.

Clean your room scan

A room scan can capture mail, photos, prescriptions or other people. Point the camera at a plain wall, clear your desk, and ask housemates to stay out of frame. You control what is visible even when you cannot control retention.

How do you install Proctorio in Chrome safely?

Install Proctorio from your course link into a dedicated Chrome profile, then run your school's practice quiz before the real exam. This takes about five minutes and avoids most exam-day problems.

  1. Click your profile picture at the top right of Chrome, choose Add (or Add Chrome profile), and create a profile named something like Exams.
  2. In that profile, sign in to your learning platform and open the proctored quiz or the practice quiz your instructor provides.
  3. Follow the prompt to add the extension, or open the Chrome Web Store listing linked from the quiz and click Add to Chrome, then Add extension.
  4. Read the permission warning before confirming. It should match the Proctorio listing your school linked, not a similarly named tool.
  5. Pin it if you like: click the puzzle-piece icon in the toolbar, then the pin next to Proctorio.
  6. Run the pre-check. Allow camera and microphone when Chrome asks, and choose Entire screen if screen recording is required.
  7. Close every other app that uses the camera, such as video-call software, before starting the real attempt.

A separate profile has a second benefit: other extensions from your personal profile are not present, so the pre-check is less likely to complain. The Chrome Web Store's help page on installing and managing extensions covers the profile-independent basics.

For more tools that suit student life outside exam time, browse our extensions for students.

How do you remove Proctorio from Chrome after exams?

Open chrome://extensions, find Proctorio, and click Remove. Removal deletes the extension from that profile immediately; it does not affect recordings your school already holds.

  1. Type chrome://extensions in the address bar and press Enter.
  2. Find the Proctorio card. Use the search box at the top if you have many extensions.
  3. Click Remove, then confirm with Remove in the dialog.
  4. Open chrome://settings/content/camera and chrome://settings/content/microphone and delete any exam-site entries you no longer need.
  5. If you used a dedicated profile and the course is over, delete the whole profile from the profile menu under Manage Chrome profiles.

On a school-issued Chromebook or a managed work laptop, you may see 'Installed by your administrator' and no Remove button. That means an admin policy forces the install. Only the school's IT team can change it, and trying to bypass the policy can break your device enrolment.

Removing it mid-course has a cost

If you delete Proctorio and forget to reinstall before the next quiz, the exam will not open until you add it back. Set a calendar reminder a day before each proctored test to reinstall and run the pre-check.

On a personal Mac or Windows PC, removing the extension is the whole job. Proctorio has no separate desktop program to uninstall.

Why does Proctorio fail its pre-check, and how do you fix it?

Most pre-check failures come from another extension, a blocked camera permission, or a browser setting that stops the exam page talking to Proctorio. Work through these fixes in order before contacting support.

  • Other extensions interfering. Ad blockers, script managers and screenshot tools are common culprits. Test in a clean profile, or turn them off on chrome://extensions for the exam.
  • Camera or microphone blocked. Click the tune icon left of the address bar, open Site settings, and set Camera and Microphone to Allow for your LMS domain. On macOS, also check System Settings > Privacy & Security > Camera and allow Google Chrome.
  • Screen recording blocked on Mac. Allow Chrome under System Settings > Privacy & Security > Screen & System Audio Recording, then quit and reopen Chrome.
  • Cookie restrictions. Some LMS setups need cookies from the proctoring service. If the check stalls, add your LMS and Proctorio to the allowed list under chrome://settings/cookies, then reload.
  • Outdated Chrome. Open chrome://settings/help and let Chrome update, then relaunch.
  • Incognito or guest window. Extensions do not run in guest mode and are off in Incognito by default. Use a normal window.

If none of that works, use the live chat or help link inside the Proctorio pre-check, or visit Proctorio support, and tell your instructor straight away so there is a record before the exam window closes.

Which extensions help keep your exam profile clean?

A handful of privacy and security extensions help around Proctorio, as long as they live in your personal profile or are paused during exams. None of them block or fool Proctorio, and you should not try to.

Useful around proctored exams (not during them)

Every pick above has a full profile with permissions and trade-offs. See how we judge them on our methodology page, or browse the wider security and privacy category.

Extensions mentioned in this guide

Frequently asked

What is the Proctorio Chrome extension used for?

It proctors online exams. Your school turns it on for specific quizzes in its learning platform, and it can record, restrict the browser and verify your identity according to the settings your instructor chose.

Can Proctorio see my screen when I am not in an exam?

Proctorio says it only records during a proctored exam, and Chrome shows a screen-sharing prompt and indicator when capture starts. For extra certainty, disable or remove the extension between exams.

Is the Proctorio extension safe to install?

The official extension from your course link is the legitimate tool your school pays for. It does have broad permissions, so install it in a separate Chrome profile and remove it when your course ends.

Can I uninstall Proctorio after my exam?

Yes, on a personal computer open chrome://extensions, find Proctorio and click Remove. Reinstall it from your course before the next proctored quiz or the exam will not start.

Why can't I remove Proctorio from my school Chromebook?

Your school's admin has force-installed it through device policy, so Chrome hides the Remove button. Only your school's IT team can change that setting.

Does Proctorio record my room?

Only if your instructor enabled a room or desk scan for that exam. The pre-check screen lists which verification steps are on, so read it before you begin.

How long does Proctorio keep exam recordings?

Your institution sets the retention period, so it varies by school. Check your school's proctoring policy or ask its privacy office for the exact period and how to request deletion.

Does Proctorio work on a phone or iPad?

No. It is a desktop browser extension, and Chrome on Android and iOS does not run extensions. Use a laptop or desktop with Chrome, or a Chromebook.

Why does Proctorio say another extension is interfering?

Ad blockers, screenshot tools and script managers can clash with its lock-down checks. Turn them off on chrome://extensions or take the exam in a clean Chrome profile with only Proctorio installed.

Can I use Proctorio in Incognito mode?

Not by default, because Chrome disables extensions in Incognito unless you allow them per extension. Use a normal window in a dedicated profile instead.

Does Proctorio track my browsing history?

If web traffic recording is enabled for an exam, it logs the sites you visit during that attempt. Keep personal tabs closed and use a separate profile so your normal history is never in the same place.

Who can watch my Proctorio recordings?

Authorised staff at your school, typically your instructor or an academic-integrity reviewer. Access is controlled through your institution's Proctorio account, not shared publicly.

Sources

  1. Proctorio: Official website
  2. Proctorio: Support
  3. Chrome Web Store Help: Install and manage extensions